What if I don’t want to use encrypted email?

That’s fine! You can do everything through the web interface that you can do through email.

If you don’t do the setup process for receiving encrypted emails from our support server, you will still receive email alerts for changes to issues in your project, but the content of the email will not be included. This is called a “filtered” email.


We encourage you to use these filtered emails as a reminder to login to your Redmine account and check the content of the corresponding updates to an issue through the web interface. We like to think of them as “poor man’s push notifications”.


We welcome feedback on how we could make notifications for this Redmine system more convenient for you.